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Inspection Summary


Overall summary & rating

Good

Updated 13 November 2019

About the service

Breck Lodge is a residential care home providing personal care to 14 people aged 65 and over at the time of our inspection. The service can support up to 15 people. Breck Lodge provides single accommodation and communal areas for people’s comfort, such as lounges, a dining room and an extensive rear garden.

People’s experience of using this service and what we found

People told us they felt safe living at Breck Lodge. One person commented, “Yes, I am very safe here.” The management team regularly assessed staffing levels were sufficient to meet people’s complex needs in a timely way. They checked procedures and records continued to ensure each person received their medicines safely. The registered manager completed risk assessments to guide staff to protect people from abuse, harm or inappropriate care.

People said they were provided with nourishing food and offered a choice of meals. One person stated, “It's very good food here.” Staff recorded each person’s progress and completed timely referral to other services to optimise their health. The management team had a programme of training to ensure a skilled workforce supported people effectively. One person confirmed, “The staff are experts, all of them, in what they do.”

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice. People said staff discussed their care and sought their consent before assisting them.

The management team and staff put into practice their philosophy of optimising each person’s dignity in all aspects of care delivery. One person told us, “The staff have a lovely attitude. They are very friendly, wonderful really.” The registered manager completed assessments of each person’s needs with them and jointly devised care plans to ensure care was person-centred.

Everyone we spoke with stated the home had strong, supportive leadership. One person said, “The managers are amazing. I like that they work as a team and I have a really good relationship with them.” The management team monitored quality assurance to retain people’s safety.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 07 April 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 13 November 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 13 November 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 13 November 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 13 November 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 13 November 2019

The service was well-led.

Details are in our well-led findings below.