We carried out a review of the data available to us about Talbert Living Care Investment on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Talbert Living Care Investment, you can give feedback on this service.
Talbert Living Care Investment is a domiciliary care service providing the regulated activity personal care, which is help with tasks related to personal hygiene and eating, in people’s own homes. At the time of our inspection there were 26 people receiving personal care using the service.
People’s experience of using this service and what we found
People were supported by sufficient numbers of trained staff who knew them well and understood their needs and preferences. We found some shortfalls in the training staff had received. We have made a recommendation to the registered manager about improving the training for staff within the service.
People were protected from the risk of harm or abuse by a registered manager and staff team who understood their safeguarding responsibilities. Medicines were managed safely by staff who were trained and assessed as competent in medicines management.
Care plans were person centred and contained information on identified risks and the effective management of these for people. People and their relatives had been consulted in these plans prior to commencing with the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service was well led, by a registered manager who was passionate about providing quality care for people and understood their regulatory responsibilities. They were keen to develop the service, whilst maintaining the quality and standards they had set.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 10 November 2020 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.