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Inspection carried out on 2 February 2021

During an inspection looking at part of the service

Farcroft is a care home that provides accommodation, care and support for up to 41 older people some of who may be living with dementia. On the day of the inspection 20 people were living at the home.

We found the following examples of good practice.

The service was enabling people and their families to keep in touch using technology such as skype, as well as via telephone calls. Window visits were also supported wherever possible.

Staff wellbeing was discussed during supervisions and staff had received information on how to access to support, help and advice.

Changes had been made to support social distancing amongst staff. Additional staff rooms had been created, staff breaks were staggered and information hand over meetings took place in the dining room.

The provider has invested in a visiting pod in the garden. This was a cabin with Perspex dividing the room, which will enable safer visiting when allowed. The cabin had heating, separate entrances and an intercom to aid communication. Once functional, families will book time slots, with time allocated between for cleaning.

Systems were in place to sanitise the building, either with a sanitising machine, which used ultraviolet light, or fogging cannisters, which released fog into a confined space to sanitise the area. These helped staff to maintain a Covid-19 secure environment.