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We are carrying out a review of quality at Badminton Place. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Updated 16 February 2021

Badminton Place is a care home that provides personal and nursing care for up to 73 people. The service is provided in accommodation which was split over several floors. At the time of the inspection 19 people were receiving care.

We found the following examples of good practice.

The service had an adequate supply of personal protective equipment (PPE) to meet current and future demand. Staff were using this correctly and in accordance with current guidance. Staff had received training in relation to Covid-19 which included, infection control and use and donning and doffing of PPE. Staff infection control practices and PPE use was closely monitored by the management team, to ensure correct procedures were being followed.

There was an infection control policy and contingency plan in place that had been updated as guidance had changed. We found the home to be clean with regular cleaning taking place throughout the day.

There was a clear process for visitors, which included a temperature check and the wearing of PPE. The environment for visitors followed national guidance for visitors to care homes. A pod had been installed in the front garden, with ceiling to floor screens to protect people. No visits were taking place within the home. Exceptions were made if people were receiving end of life care. Relatives visiting were then required to take a lateral flow COVID-19 test with a negative result before entering. People were able to keep in contact with family and friends by phone and video call.

The registered manager and staff communicated regularly with family of people living in the home. They also had effective relationships with other professionals such as GP surgeries for the benefit of people living in the home.

The service followed the current guidelines for care home testing; an enhanced testing regime was implemented. This was to ensure if people or staff had contracted COVID-19, measures were put in place in a timely way.

The management team supported staff with their well-being during the pandemic. Regular phone calls were made to staff who were isolating along with wellbeing packages sent out. The home had dedicated wellbeing champions who helped to support staff.

Inspection areas

Safe

Updated 16 February 2021

Further information is in the detailed findings below.

Effective

Updated 16 February 2021

Caring

Updated 16 February 2021

Responsive

Updated 16 February 2021

Well-led

Updated 16 February 2021