We carried out a review of the data available to us about Envico Supported Living LTD on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Envico Supported Living LTD, you can give feedback on this service.
Envico Supported Living Ltd is a supported living service providing personal care to up to six people. The service provides support to people with a learning disability and/or autism living in a shared accommodation within a ‘supported living’ scheme. The aim is for people to live in their own home as independently as possible. People’s care and housing are provided under separate contractual agreements. At the time of our inspection there were five people using the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
Right support:
The service used positive behaviour support principles to support people in the least restrictive way. No restrictive intervention practices were used.
Right care:
People's support focused on them having as many opportunities as possible for them to gain new skills and remain as independent as they could be. The staff supported people in a person-centred way and respected their privacy, dignity and human rights.
Right culture:
Staff were responsive to people’s individual needs and knew them well. They supported each person by spending time with them and listening to them. They ensured that each person felt included and valued as an individual. People were engaged in meaningful activities of their choice. They were consulted about what they wanted to do and were listened to.
People who used the service and their relatives were happy with the service they received. Their needs were met in a personalised way and they had been involved in planning and reviewing their care. The staff were kind, caring and respectful and had developed good relationships with people who used the service.
People's needs were assessed before they started using the service and care plans were developed from initial assessments. People and those important to them were involved in reviewing care plans. Risks to their safety and wellbeing were appropriately assessed and mitigated. There were systems for monitoring the quality of the service, gathering feedback from others and making continuous improvements.
The provider worked closely with other professionals to make sure people had access to health care services. People received their medicines safely and as prescribed. People’s nutritional needs were assessed and met.
Staff were happy and felt well supported. They enjoyed their work and spoke positively about the people they cared for. They received the training, support and information they needed to provide effective care. The provider had robust procedures for recruiting and inducting staff to help ensure only suitable staff were employed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 16 October 2020 and this is the first inspection.
Why we inspected
The service was inspected based on the date they were registered with us.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.