We carried out a review of the data available to us about St Nicholas Glebe on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about St Nicholas Glebe, you can give feedback on this service.
About the service
St Nicholas Glebe is a supported living service providing personal care to five people with learning disabilities at the time of the inspection. The service can support up to six people. Not everyone who used the service received personal care, at the time of the inspection there were three people receiving personal care. The Care Quality Commission (CQC) inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
Right Support:
The service supported people to have the maximum possible choice, control and independence. People were able to be independent and had control over their own lives. Staff supported people to achieve their aspirations and goals.
Right Care:
People received kind and compassionate care. Staff protected and respected people’s privacy and dignity. They understood and responded to their individual needs.
Right Culture:
Staff knew and understood people well and were responsive, supporting their aspirations to live a quality life of their choosing.
People using the service told us this was their home and they felt safe living there. Risk assessments for people were comprehensive and included ways in which staff could support people to remain safe. People received their medicines in a safe way and the provider followed appropriate guidance in relation to infection prevention and control including those associated with COVID-19. There were enough staff employed to keep people safe and recruitment checks were robust.
The service was effective and staff received training that was relevant to the needs of people using the service. Support plans were up to date and regular key worker meetings took place. Staff supported people with their nutrition and ongoing health support needs.
People’s communication needs were met and they were supported to access the community and local amenities to avoid social isolation.
People could take part in activities and pursue interests that were tailored to them. The service gave people opportunities to try new activities that enhanced and enriched their lives.
The service was well managed. This was because there was an open culture and staff and people felt supported. There were effective quality assurance checks in place which identified areas of improvement that the provider was working towards.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection.
This service was registered with us on 26 November 2020 and this is the first inspection.
Why we inspected
We undertook this inspection to assess that the service is applying the principles of Right support right care right culture.