Dorset Private GP

This service is rated as Good overall.

The clinic was registered with the Care Quality Commission (CQC) on 9 October 2020 and this is the first inspection since registration.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced inspection at Dorset Private GP LTD as part of our planned inspection programme.

This clinic is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Therefore, at Dorset Private GP LTD we were only able to inspect the services which fall under the scope of CQC registration and the regulated activities.

Dorset Private GP LTD is registered to provide the following regulated activities:

• Diagnostic and screening procedures
• Family planning
• Surgical procedures
• Treatment of disease and disorder or injury.

One of the GP partners is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

At the time of the inspection there were no patients attending for appointments therefore we were unable to ask about the service provided, however following the inspection CQC received five positive comments via our website.

Our key findings were:

• The clinic had clearly defined and embedded systems, processes and standard operating procedures to keep people safe and safeguarded from abuse.
• Risk assessments had been completed to assure the provider of the safety of the premises.
• We found the clinic was responsive and flexible to patient’s needs.
• There was an open approach to safety and an effective system in place for reporting and recording incidents.
• The clinic made referrals to other relevant services in a timely manner.
• Patients were advised of treatment prices in advance and had a choice of either a 20 minute, 40 minute face to face appointments or a 10 minute phone consultation.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services