78 Stubbington Lane

Ratings

• Overall

  Requires improvement

• Safe

  Good

• Effective

  Requires improvement

• Caring

  Good

• Responsive

  Good

• Well-led

  Requires improvement

Our view of the service

We carried out this inspection from 13 May 2025 to 22 May 2025. The service is a residential care home providing support to people with a learning disability and autistic people. There were 6 people living in the home at the time of our inspection. We inspected 33 quality statements.

The provider was previously in breach of the legal regulations in relation to safe care and treatment, safeguarding service users from abuse and improper treatment, person centred care, need for consent and good governance. Some improvements were found at this assessment and the provider was no longer in breach of regulations in relation to safe care and treatment, safeguarding service users from abuse and improper treatment, person centred care and need for consent.

However, we identified a continued breach of the legal regulations in relation to good governance. The provider had not identified most of the concerns we found at this inspection; however, a new manager was in post and the provider started taking action during our inspection to make improvements.

People’s needs were assessed. People were supported to have choice and control in some areas and could give feedback on their care. Staff were trained to raise and respond to safeguarding concerns. People were supported by staff who knew them well and treated them with kindness and respect.

We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choice, independence, and good access to local communities which most people take for granted. We found people did not always receive care and support in accordance with the principles of this guidance.

We have asked the provider for an action plan in response to the concerns found at this inspection.

People's experience of this service

We spoke to some relatives and used observation to assess whether people received good care. We found people could benefit from being involved in more meaningful activities with staff outside of the home. However, the provider shared with us what they had put in place to improve this situation, which included meetings with people to discuss what activities they would like to undertake, some of these activities had begun to take place.

During the assessment, we received mixed feedback from relatives. Some relatives told us they did not know the new manager and would benefit from improved communication.Relatives who had contact with the new manager told us they were confident in their abilities. One relative told us, “Since the new manager has come in there has been a lot of work, what they have done has been incredible. We have a meeting once a fortnight going through how things are in the home and anything that needs to be added to my relative’s care plan and routine. The new manager is building a good staff team, and they are improving the home.” Relatives told us, staff were caring.