• Dentist
  • Dentist

Marston Green Dental

21 Station Road, Marston Green, Birmingham, West Midlands, B37 7AB (0121) 779 2611

Provided and run by:
Kiran Hanji

Important: The provider of this service changed. See old profile

Inspection summaries and ratings from previous provider

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Overall inspection

Updated 9 January 2018

We carried out a focused inspection of Marston Green Dental on 27 November 2017.

The inspection was led by a CQC inspector.

We carried out the inspection to follow up concerns we originally identified during a comprehensive inspection at this practice on 7 March 2017 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions.

At a comprehensive inspection we always ask the following five questions to get to the heart of patients’ experiences of care and treatment:

  • Is it safe?
  • Is it effective?
  • Is it caring?
  • Is it responsive to people’s needs?
  • Is it well-led?

When one or more of the five questions is not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.

At the previous comprehensive inspection we found the registered provider was providing safe, effective, caring and responsive care in accordance with relevant regulations. We judged the practice was not providing well-led care in accordance with Regulation 17(1) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Marston Green Dental on our website www.cqc.org.uk.

We also reviewed the key question of safe as we had made recommendations for the provider relating to this key question. We noted that some improvements had been made.

Our findings were:

Are services well-led?

We found this practice was providing well-led care in accordance with the relevant regulations.

The provider had made improvements to put right the shortfalls and deal with the regulatory breach we found at our inspection on 7 March 2017.

There were areas where the provider still could make improvements. They should:

  • Review availability of interpreter services for patients who do not speak English as a first language.