We carried out a review of the data available to us about Care Field Isle of Wight on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Care Field Isle of Wight, you can give feedback on this service.
Care Field Isle of Wight is a domiciliary care agency registered to provide personal care for people who require this due to old age, illness or disability. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of the inspection the agency was providing care for one person living on the Isle of Wight.
People’s experience of using this service and what we found
We identified some areas where improvements were required. These included, additional risk assessments in relation to people's specific needs were needed to help ensure the safety of people and staff, the completion of specific areas of training and the streamlining of paperwork, including care plans. Governance systems had not identified these areas of concern.
We recommend the registered manager and provider refers to current guidance and best practice to ensure that effective governance arrangements are in place to aid the expansion of the service.
Due to the size of the service CQC was unable to determine if the current systems and processes in place would be effective to ensure safe, response and effective care was provided should the service expand.
The person received care from a small consistent staff team who knew them well and understood their needs. There were safe recruitment procedures in place to ensure only suitable staff were employed.
Care plans included person-centred information and received the support they required, including appropriate support with the management of their medicines and dietary requirements.
The person was supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff supported the person to access healthcare professionals when they needed them and worked alongside social care professionals to ensure a joined-up approach to the person’s care.
The registered manager kept in regular contact with the person by visiting them in their home, checking if they were happy with the service they received and if any changes were needed.
The person and staff felt confident to raise any concerns or suggestions to the registered manager. Staff felt well support by the registered manager. The service worked well with other partners, organisations and commissioners.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
Care Field Isle of Wight registered with us on 30/09/2020 and this is the first inspection.
Why we inspected
This service had not been inspected since their registration in September 2020, therefore, this inspection was carried out to gain assurances about the quality of care and systems used to monitor and manage the service.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.