Island House Dental Care

Updated 5 June 2026

We carried out this announced on-site inspection on 24 September 2026.

We found the practice had met all regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Island House Dental Care is in Woodbridge, Suffolk and provides private dental care and treatment for adults and children.

The practice is located on the ground and first floor of a purpose-built accommodation, developed from a restored engine shed adjacent to the town railway station and close to the banks of the river Deben. There is one step at the front of the building, due to the lay out of the pay and display car park at the front of the practice there is limited room to use a ramp for access. Level access for people who use wheelchairs and those with pushchairs is available through an alternative entrance at the rear of the practice. Car parking spaces, including dedicated parking for disabled people, are available in a pay and display car park outside the practice.

The practice had 6 treatment rooms. At the time of our inspection, there was a total of 30 staff, of which there were 7 dentists, 1 orthodontist, 1 endodontist, 16 dental nurses, 3 dental hygienists and 2 receptionists who are also qualified dental nurses. We gathered feedback from staff and spoke to a range of staff during our inspection.

The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.

Updated 5 June 2026

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We reviewed patient feedback we received, and feedback routinely obtained by the practice. Patient feedback provided a wholly positive view of the dental team and care provided by the practice.

Patients commented on good, reliable care from both dentists and hygienists and reported good access to emergency appointments. We were also told reception staff were very courteous and helpful.

Patients provided positive feedback about the practice, highlighting its high standards of cleanliness, professional and friendly staff, effective communication, and the attention to detail demonstrated throughout the service.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients said when they were prescribed medicines, sufficient information was given.

Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.