Quality & Compassion Ltd

Registration details

The location ID for Quality & Compassion Ltd is 1-9592405451.

CQC register Quality & Compassion Ltd to carry out these legally regulated activities. Contact us if you think Quality & Compassion Ltd is operating services not listed here.

Type of service

• Homecare agencies

Service specialism

• Caring for adults over 65 yrs
• Caring for adults under 65 yrs
• Caring for children (0 - 18yrs)
• Dementia
• Learning disabilities
• Physical disabilities
• Sensory impairments

Local authority

Buckinghamshire

Monitored services

CQC register Quality & Compassion Ltd to carry out the following legally regulated services here:

Personal care

Mrs Joyce Pentil is responsible for these services.

Mrs Joyce Pentil is the registered manager for these services at this location.

Condition of this registration relating to carrying out this regulated activity

The registered provider must not accept any new packages of care without the prior written agreement of the Care Quality Commission. New packages of care including individuals who have previously received Personal care and Treatment of disease, disorder or injury from Quality & Compassion Ltd, any respite care packages, existing service users who are discharged from hospital or another care setting and return home.

By the first Monday of the month after the condition taking effect, the registered provider must ensure that service users have comprehensive risk assessments in place undertaken by a competent person. Risk assessments must include but are not limited to: risks associated with; all health conditions relevant to current service users including epilepsy, diabetes, flammable prescribed topical creams and emollients, use of anticoagulant medicine, use of Oxygen, skin integrity and assistance with moving position. The registered provider must send the Care Quality Commission evidence that this condition has been met by sending a report on the fourth Monday of each month and until further notice after the condition taking effect. This should detail which risk assessments have been reviewed and what changes have been made, if any.

By the first Monday of the month after the condition taking effect, the registered provider must seek support from a suitable qualified independent professional to complete a review of the training needs, qualifications and competency of all staff. You must identify any outstanding training needs. You must demonstrate what actions you have taken to ensure staff have the correct skills and competency required. You must supply evidence of this review along with evidence of this training to the Care Quality Commission by the fourth Monday of the month after the condition taking effect.

By the first Monday of the month and until further notice after the condition taking effect, the registered provider must send to the Care Quality Commission written documentation detailing how they will implement and embed systems and processes to ensure effective oversight of individual service users’ needs, risks and strategies. This must include how support tasks are audited, assurance on mitigating strategies being completed, and how care plans and risk assessments are reviewed to ensure they are factual, up to date and relevant to service users, to promote safe care. Any actions identified through these audits need to be included.

On the fourth Monday of the month and until further notice after the condition taking effect, the registered provider must provide a written monthly update to the Care Quality Commission following the conditions taking effect, detailing actions taken in relation to points 2,3 and 4.

Treatment of disease, disorder or injury

Mrs Joyce Pentil is responsible for these services.

Mrs Joyce Pentil is the registered manager for these services at this location.

Condition of this registration relating to carrying out this regulated activity

The registered provider must not accept any new packages of care without the prior written agreement of the Care Quality Commission. New packages of care including individuals who have previously received Personal care and Treatment of disease, disorder or injury from Quality & Compassion Ltd, any respite care packages, existing service users who are discharged from hospital or another care setting and return home.

By the first Monday of the month after the condition taking effect, the registered provider must ensure that service users have comprehensive risk assessments in place undertaken by a competent person. Risk assessments must include but are not limited to: risks associated with; all health conditions relevant to current service users including epilepsy, diabetes, flammable prescribed topical creams and emollients, use of anticoagulant medicine, use of Oxygen, skin integrity and assistance with moving position. The registered provider must send the Care Quality Commission evidence that this condition has been met by sending a report on the fourth Monday of each month and until further notice after the condition taking effect. This should detail which risk assessments have been reviewed and what changes have been made, if any.

By the first Monday of the month after the condition taking effect, the registered provider must seek support from a suitable qualified independent professional to complete a review of the training needs, qualifications and competency of all staff. You must identify any outstanding training needs. You must demonstrate what actions you have taken to ensure staff have the correct skills and competency required. You must supply evidence of this review along with evidence of this training to the Care Quality Commission by the fourth Monday of the month after the condition taking effect.

By the first Monday of the month and until further notice after the condition taking effect, the registered provider must send to the Care Quality Commission written documentation detailing how they will implement and embed systems and processes to ensure effective oversight of individual service users’ needs, risks and strategies. This must include how support tasks are audited, assurance on mitigating strategies being completed, and how care plans and risk assessments are reviewed to ensure they are factual, up to date and relevant to service users, to promote safe care. Any actions identified through these audits need to be included.

On the fourth Monday of the month and until further notice after the condition taking effect, the registered provider must provide a written monthly update to the Care Quality Commission following the conditions taking effect, detailing actions taken in relation to points 2,3 and 4.