The Cube Disability Ltd

Updated 20 May 2025

The assessment was undertaken between 20 May 2025 and 19 June 2025. The Cube Disability Ltd. is a domiciliary care agency providing personal care during short breaks to people living with a learning disability or autistic people who usually attend their day centres. The service only provided personal care during these short breaks. At the time of our assessment there were only two2 people receiving personal care and this had been provided at accessible holiday accommodation in the UK. The service had also run other holidays prior to the assessment, including to Disneyland Paris. The assessment was carried out remotely. This assessment was carried out to follow up from our previous assessment to consider whether improvements had been made. We assessed a total of 33 quality statements. At the last assessment this location was rated requires improvement. During this assessment we found that the location had made improvements and were no longer in breach of one of the legal regulations in relation to governance. They had a robust system of audits and management oversight in place that had identified the minor issues seen during the inspection and had put plans in place to address these. People had care plans and risk assessments that were tailored to meet their needs and keep them safe. They had chosen the holidays they wanted to go on and the activities they wanted to do. Medicines management had improved and there were protocols in place for people who required ‘as needed’ medicines. The overall rating of this service has improved to good. We have assessed the service against ‘Right Support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices independence and good access to local communities that most people take for granted. We found that the service had provided support in line with this guidance. People were supported to be part of their communities and were empowered to make decisions about the activities they wanted to take part in.

Updated 20 May 2025

People had expressed a wish to go on holiday which gave them the opportunity to access pre-determined activities. They were asked about places they would like to go. Before the holiday, they had the opportunity to meet the staff and other people who would be going away with them and make decisions around activities and food they wanted to eat while away. Staff had the chance to familiarise themselves with people's care plans and risk assessments before the holiday. People's relatives told us their relative enjoyed their time away with the service. They felt there had been imprvements in the service in the last year. People's relatives told us that staff knew people's needs well and treated them kindly.