Updated 31 March 2026
Date of assessment: 2 December 2025. Providence House and Moira House provides child and adolescent mental health services. This assessment looked at that service which we rated as good. The rating of Providence House and Moira House remains good.
Updated 31 March 2026
Providence House and Moira House are two separate adjacent properties based in Oswaldtwistle, Accrington. They provide child and adolescent mental health services to patients and are registered to provide the following regulated activities:
Providence House is a 10- bed purpose-built house. All rooms have an en-suite facility. It provides care and treatment to children and young people with complex needs.
Moira House is a 10-bed step-down unit, where young people may stay for a longer period to further develop their independence and resilience skills as well as provide them with treatment and interventions to help them achieve this.
We inspected the service on 2 December 2025 because of concerns regarding risk which were raised by patients, carers and commissioners. We completed a focussed inspection and assessed the following quality statements:
We rated the service as Good. The service had a positive culture of safety, based on openness and honesty. Staff knew how to report incidents. All staff were open and transparent and fully committed to reporting incidents and near misses. Staff understood how to protect patients from abuse and the service worked well with other agencies to do so. Staff had training on how to recognise and report abuse, and they knew how to apply it. There was a holistic team approach to assessing, planning and delivering care and treatment to people who use services. Care plans reflected patient’s assessed needs, and were personalised, holistic and recovery oriented. The service had enough nursing and medical staff, who knew the clients well and received appropriate training to keep people safe from avoidable harm. Leaders had a good understanding of the services they managed and could explain clearly how teams worked to provide high quality care. Staff were positive about managers and leaders, describing them as supportive, and approachable. Patients and staff felt able to speak up and raise concerns through a range of forums.