The Care Quality Commission
  • Doctor
  • Independent doctor

Ghosh Medical Group

Overall: Good read more about inspection ratings

Rodney Street, Liverpool, L1 9ED 0333 200 3338

Provided and run by:
Ghosh Medical Limited

Important: This service was previously registered at a different address - see old profile

All Inspections

10 January and 6 February 2023

During an inspection looking at part of the service

The service is rated as good overall. (Previous inspection June 2021 rated good overall).

We carried out an announced focused inspection on 10 January 2023 and 6 February 2023 at Ghosh Medical Group due to concerns we had been made aware of. The key questions are rated as:

Safe - good

Effective - good

Well-led – good

The ratings for Caring and Responsive were carried over from the previous inspection in June 2021.

The full reports for previous inspections can be found by selecting the ‘all reports’ link for Ghosh Medical Group on our website at www.cqc.org.uk

Ghosh Medical Group is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services, and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Ghosh Medical Group provides a range of services some of which are not within CQC scope of registration such as non-surgical cosmetic interventions and services provided to patients under arrangements made by their employer. Therefore, we did not inspect or report on these services.

The registered manager for the service is Dr Arun Ghosh. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • The service provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs. The service organised and delivered services to meet patients’ needs.
  • Staff reported that they felt well supported and that there was good communication about issues affecting the running of the service.

The areas where the provider should make improvements are:

  • Check emergency equipment and medication weekly as recommended by the Resuscitation Council UK guidelines.
  • Maintain a record of on-going checks of healthcare professionals’ registration.
  • Review how recruitment records are retained so that they are accessible at all times.
  • Continue to document the role specific induction for new staff employed.
  • Advertise the chaperone policy on the website.
  • Review the management of complaints to ensure there is consistency to the responses provided to patients and that they are fully investigated to enable learning to be identified.
  • Document risk assessments in a timely manner.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services

14 June 2021

During a routine inspection

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at Ghosh Medical Group on 14 June 2021 as part of our inspection programme.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Ghosh Medical Group provides a range of non-surgical cosmetic interventions and intravenous therapy treatments, some of which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.

The registered manager for the service is Dr Arun Ghosh. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • The service provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The service organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • Staff reported a good culture and systems were in place for quality control and governance.

Whilst we found no breaches of regulations, the provider should make the following improvements:

  • Investigate and take action in relation to the incident concerning vaccine fridge temperatures. To include how this was not picked up through the current system of checks.
  • Only supply unlicensed medicines against valid special clinical need of an individual patient where there is no suitable licensed medicine available.
  • Develop a programme of two cycle clinical audit.
  • Formalise an audit of medicines prescribing.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care