We carried out a review of the data available to us about Arranmore Park Rest Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Arranmore Park Rest Home, you can give feedback on this service.
Arranmore Park Rest Home is a residential care home providing accommodation and personal care for up to 35 older people, including people with a physical disability, sensory impairment, younger adults or people living with a dementia, in one adapted building. At the time of the inspection 33 people were living at the service.
People’s experience of using this service and what we found
The service had addressed the medicines issues from the last inspection, with work ongoing due to a new provider now being in place. We found medicines were managed safely across the service, although recommendations have been made to include more person-centred information in records.
Whilst risk assessments, accident and incident records had been completed, they required more details in relation to the findings, actions taken and the lessons learned to support people and reduce risks going forward.
People and relatives told us they felt safe in the service. Staff were recruited safely and people told us there was sufficient staff. Staff had received relevant training, support and supervisions.
The service was clean and tidy and ongoing refurbishment was taking place. The service was homely and bedrooms had been personalised with people’s possessions. Relevant professionals were involved in people’s care, who were positive about the care provided. Meals for people looked appetising and choices were available. People told us they enjoyed their meals. Records confirmed people had agreed to their care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
All of the people we spoke with were positive about the care people received. People’s dignity and respect was considered and staff were observed promoting people’s privacy.
Care plans were in the process of being transferred onto an electronic system. Whilst care plans were in place they would have benefited from more detailed information about how to support people’s individual needs. Professionals told us about the care and support staff provided to people at the end of life. The communication needs of people were considered. People told us they would know who to go to if they had any concerns. People could not confirm activities were provided, however there was an activity plan on display.
Whilst audits and monitoring were ongoing, not all of these had been completed in full. We received very positive feedback about the registered manager and staff in the service. Questionnaires had been completed. The registered manager took immediate action to ensure retrospective notifications were submitted to the Care Quality Commission.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
This service was registered with us on 22 July 2021. The last rating for the service under the previous provider was requires improvement, published on 6 May 2021.
Why we inspected
This was a planned inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively. This included checking the provider was meeting COVID-19 vaccination requirements.
Recommendations
We have made recommendations in relation to the management of risks, ensuring accident and incidents are investigated and acted upon in a timely manner, and lessons learned are shared with the staff team. We also made a recommendation in relation to the operation and management of the service and ensuring care records contained detailed information about how to support people’s individual needs, as well as recommendations to ensure medicines records included more person centred information.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.