We carried out a review of the data available to us about Holdingham Lodge on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Holdingham Lodge, you can give feedback on this service.
Holdingham Lodge is a community supported living service. Personal care and support are provided for adults who experience needs relating to learning disabilities and autism. The service is made up of two buildings on the same site, Holdingham Lodge and Holdingham House. Each person has a tenancy agreement in place. At the time of the inspection there were 11 people being supported at the service.
People’s experience of using this service and what we found
People receiving care from the service had a variety of complex needs. Their families told us that they felt safe and were cared for by experienced caring staff team who knew their relative well.
The provider and registered manager had systems and processes in place to safeguard people from harm and abuse. Staff completed training in safeguarding and how to report concerns. Risks to people’s safety were assessed and strategies were put in place to reduce the risks.
People were protected from the risk of infection. Staff took part in regular testing for COVID -19. However, some staff were observed to not be wearing masks appropriately during the inspection.
There were sufficient staff to meet the needs of the people at the service. New staff were being recruited to fill any vacant posts.
Staff received an induction and ongoing training that enabled them to have the skills and knowledge to provide safe and effective care. People were supported to safely manage their medicines by trained staff.
People were supported to live healthier lives and staff helped them to access healthcare services when required. We saw that the service worked closely with healthcare professionals to ensure good outcomes for people.
Staff were kind and caring and provided people with warm, person-centred care. Staff understood people’s individual care needs and preferences and used their knowledge to provide people with good quality care.
Staff were supported well by the management team and enjoyed working at the service.
There were systems and processes in place to ensure the quality of the service. The registered manager ensured actions were taken to make improvements when needed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting the underpinning principles of right support, right care, right culture.
The service ensured that people were living as full a life as possible, achieving their best possible outcomes. Families and professionals told us that people at the service were living more independently than they had at previous placements and were receiving more opportunities in a supportive environment.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 7 September 2020 and this is the first inspection.
Why we inspected
This was a planned inspection following registration.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.