We carried out a review of the data available to us about Halcyon Days Community Opportunities Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Halcyon Days Community Opportunities Ltd, you can give feedback on this service.
Halcyon Days Community Opportunities Ltd is a domiciliary care service providing personal care to younger adults and older people with a learning disability or autistic spectrum disorder, mental health needs or a sensory impairment.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection there were two people using the service, one of these received personal care.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Support
We have made a recommendation about recording all discussions surrounding end of life care.
The person was supported by staff to pursue their interests and to achieve their dreams. The registered manager and staff ensured relatives were involved in the care and support of the person. The person using the service was supported to have maximum choice and control of their lives. Staff supported the person in the least restrictive way possible and in their best interests. There were policies and processes in place which supported this practice.
Right Care
Staff understood the person’s needs and preferences and the care was tailored to meet their individual needs. Staff knew the person well and communicated effectively using signs, picture boards and speech. Staff knew how to protect the person’s privacy and dignity.
Right Culture
The person using the service was supported by staff who were experienced and caring, they put the person first and empowered them to lead a meaningful, inclusive life. The Provider enabled the person and those important to them to work with staff to develop the service. Staff valued the person’s views and promoted their independence.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 29 July 2020 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.