• Hospice service

Lawrence Home Nursing Team Limited - Chipping Norton War Memorial Community Hospital

Overall: Good read more about inspection ratings

Russell Way, Chipping Norton, Oxfordshire, OX7 5FA (01608) 641549

Provided and run by:
Lawrence Home Nursing Team limited

Important: The provider of this service changed. See old profile

Latest inspection summary

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Background to this inspection

Updated 13 June 2023

Lawrence Home Nursing Team Limited - Chipping Norton War Memorial Community Hospital provides palliative, mostly at night, nursing care to people in the last stages of their life, who wish to be cared for in their own home. It provides services for patients over 18, living around the Chipping Norton and surrounding areas, and works closely with the local GP surgeries. The service was established in May 1999, is a charitable organisation and became a limited company in July 2020.

The service had been registered with the CQC, at its current location since July 2020 to provide the regulated activities:-

  • treatment of disease, disorder or injury

The service had a registered manager, who had been the registered manager since September 2022.

Lawrence Home Nursing Team, as the service was previously known, was inspected in 2016 at its previous location. It was rated as good.

Overall inspection


Updated 13 June 2023

The location had not previously been inspected. We rated it as good because:

  • The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well. The service managed safety incidents well and learned lessons from them.
  • Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information. Key services were available seven days a week.
  • Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.
  • The service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it.
  • Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually.