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Reed Specialist Recruitment Limited - Sheffield Good

This service was previously registered at a different address - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 4 April 2018

Reed Specialist Recruitment Limited - Sheffield is a domiciliary care agency. It is registered to provide personal care to people living in their own homes in the community. The service provides individual support to older people, younger adults and children. Support is mainly based around the provision of activities but may include some assistance with personal care. The services office is located in the centre of Sheffield, close to all transport links.

At the time of this inspection Reed Specialist Recruitment Limited - Sheffield was supporting 11 people whose support included the provision of the regulated activity personal care. Some of the people supported were under 16 years of age and included sibling groups. We were unable to fully communicate directly with the children and younger adults receiving support. We spoke with their representatives and relatives to obtain their views of the support provided.

At our last inspection, we rated the service Good. At this inspection, we found the evidence continued to support the rating of Good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

At this inspection, we found the service remained Good.

Why the service is rated Good.

Relatives and representatives of people receiving support told us they were confident their family member was safe.

Staff were aware of their responsibilities in keeping people safe.

Policies and procedures for the safe administration of medicines were in place should this support be required.

There were robust recruitment procedures in operation to promote people’s safety.

Staff were appropriately trained and supervised to provide care and support to people who used the service.

Relatives and representatives of people receiving support felt staff had the right skills to do their job. They said staff were respectful and caring in their approach.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People’s support plans contained relevant person centred information to inform staff. The support plans had been reviewed to ensure they were up to date.

People were confident in reporting concerns to the registered manager and felt they would be listened to.

There were quality assurance and audit processes in place to make sure the service was running well.

The service had a full range of policies and procedures available to staff.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 4 April 2018

The service remains Good.

Effective

Good

Updated 4 April 2018

The service remains Good.

Caring

Good

Updated 4 April 2018

The service remains Good.

Responsive

Good

Updated 4 April 2018

The service remains Good.

Well-led

Good

Updated 4 April 2018

The service remains Good.