• Mental Health
  • Independent mental health service

Archived: Rohan

Overall: Good read more about inspection ratings

Mill Lane, Eastry, Sandwich, Kent, CT13 0JU (01304) 611371

Provided and run by:
Turning Point

Important: The provider of this service changed. See old profile
Important: The provider of this service changed. See old profile

Latest inspection summary

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Background to this inspection

Updated 2 August 2017

Rohan provides care and treatment for two male patients who have learning disabilities or autism and challenging behaviours. At the time of our inspection, both patients were detained under the Mental Health Act. Rohan is a bespoke service and supports each patient in an individual self-contained flat, both of which are located on the ground floor.

Rohan is registered to provide the regulated activities: treatment of disease disorder or injury; assessment or medical treatment for persons detained under the Mental Health Act 1983; and diagnostic and screening procedures.

Rohan has a registered manager.

Rohan was managed by Turning Point, who took over the provision in September 2013. The Care Quality Commission carried out a comprehensive inspection of the service in November 2015 and rated it good in the domains of safe, effective, caring, responsive and well-led. This resulted in the service being rated as good overall and there were no breaches of regulations under the Health and Social Care Act (Regulated Activities) Regulations 2014.

Overall inspection

Good

Updated 2 August 2017

We rated Rohan as good because:

  • All patients had risk assessments. Risk information was reviewed regularly and documented. We saw that the reviews of risk were part of the multi-disciplinary care review process. There were appropriate systems embedded with regards to safeguarding vulnerable adults. De-briefing both staff and patients took place after incidents.
  • Patients’ needs were assessed and care was delivered in line with their individual care plans.
  • Records showed that all patients received a physical health assessment and that risks to physical health were identified and managed effectively. Staff followed best practice in treatment and care. Staff received appropriate mandatory and statutory training, supervision and appraisals.
  • Therapeutic activities were tailored to the individual patient’s needs and likes. Staff respected patients’ diversity and human rights. Attempts were made to meet people’s individual needs including cultural, language and religious needs.
  • Patients we spoke with were positive about the staff. The interactions we observed between patients and staff were friendly and respectful. Feedback received from families was good.

However:

  • Staff were not trained in the use of a defibrillator.
  • There were not effective systems in place to ensure access to medical cover was available over a 24-hour period at all times.