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Inspection summaries and ratings from previous provider


Overall summary & rating

Good

Updated 21 November 2019

About the service

Weston Villa is a care home service that is registered to provide care for up to eight people with learning disabilities and autistic spectrum disorder. At the time of the inspection there were eight people living in the home.

The care home accommodates people across two separate buildings. Weston Villa has four self-contained flats which accommodates four individuals, and the second building known as Henson Court comprises of a communal lounge, kitchen and sensory room with individual bedrooms with en-suite facilities, this also accommodates four people. Weston Villa and Henson Court are registered as one service; in the report we will talk about the service as one location.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

People were safe, risk assessments were in place and they were reviewed regularly. Staff had received training in safeguarding and could recognise signs of abuse and knew when and how to report it.

Staff were recruited safely, recruitment procedures ensured only suitable staff were employed.

Medicines were managed, stored and disposed of safely. Senior staff were trained and responsible for giving people their medicine.

The home was clean and well maintained and people were protected from the spread of infection.

People received personalised care that supported their choices, lifestyle, religion and culture as well as their personal and health care needs. People were reaching their personal goals and achieving their ambitions.

Information was given to people in a format that met their communication needs.

People were supported to access health care services when needed and the staff and the management team worked in partnership with healthcare professionals.

Staff were trained and had the skills needed to do their job. They received regular training updates and support and were well supervised.

Pre-admission assessments and visits took place to ensure the service could meet people's needs prior to them moving into the home.

A complaints procedure was in place and complaints were responded to in line with the provider’s policy.

The provider, management team and staff had developed an open and honest culture and were knowledgeable about their responsibilities.

The registered manager and provider had good oversight of the service from the quality monitoring processes in place.

Learning and skill development was actively encouraged, and staff felt confident in their roles.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last

Inspection areas

Safe

Good

Updated 21 November 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 21 November 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 21 November 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 21 November 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 21 November 2019

The service was well-led.

Details are in our well-Led findings below.