Updated 29 March 2022
We undertook a follow up focused inspection of Eurodental Oxford on 9 March 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who had access to a specialist dental adviser.
We undertook a focused inspection of Eurodental Oxford on 8 November 2021 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions.
We found the registered provider was not providing well led care and was in breach of regulations 17 and 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Eurodental Oxford on our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 8 November 2021.
Background
Eurodental Oxford is in Headington, Oxford and provides NHS and private dental care and treatment for adults and children.
The practice is based on the first floor above a fast food business. Patients who find stairs a barrier are advised to seek dental treatment elsewhere. Car parking, including dedicated parking for disabled people, is available near the practice.
The dental team includes two dentists, one dental hygienist, one dental hygienist who is also a trainee dental nurse, a second trainee dental nurse, two receptionists and a practice manager. The practice manager offers remote business support to the provider and does not routinely attend the practice.
The practice has two treatment rooms.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
During the inspection we spoke with two dentists and one trainee dental nurse , a receptionist and the practice manager.
We saw that improvements had been made to the practice layout. There had been the addition of a staff area and a dedicated decontamination room and cleaning equipment storage cupboard.
We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
- Monday 8.30am to 7.30pm
- Tuesday 8.30am to 5.30pm
- Wednesday 8.30am to 7.30pm
- Thursday 8.30am to 5.30pm
- Friday 8.30am to 5.30pm
- Saturday 9.00am to 2.00pm
The practice closes for lunch between 1.00pm and 2.00pm