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Inspection Summary


Overall summary & rating

Good

Updated 15 August 2020

About the service

Barkby Road is a residential care home registered to provide personal care and accommodation for up to seven younger adults diagnosed with learning disabilities and autistic spectrum disorder. At the time of our inspection there were six people using the service.

People's experience of using this service and what we found

Managers and staff were not always clear about their roles and responsibilities. This meant the service had notified us of incidents we did not need to be notified about, and there had been confusion about the wearing of PPE (personal protective equipment) at the service.

The premises had been redecorated and improved. People were involved in the choosing the new décor. The improvements had had a positive effect on the people using the service.

Staff records had improved and staff were safely recruited. Medicines management had also improved and people received their medicines safely.

Staff were trained in managing challenging situations which included identifying and responding to triggers and the use of physical intervention techniques as a last resort. Staff knew how to de-escalate situations when people were becoming distressed.

The service provided individualised, personalised care. People followed their own routines and activities. Staff understood people’s communication needs and involved them in decisions about their care and support.

People, relatives and staff had the opportunity to share their views on how the service was run.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Why we inspected

This was a focused inspection based on the previous rating and concerns we had received about the service. We received concerns in relation to people's care. As a result, we undertook a focused inspection to review the key questions of safe and well-led only.

We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection. The overall rating for the service has changed from requires improvement to good. This is based on the findings at this inspection.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Barkby Road on our website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 15 August 2020

The service was safe.

Details are in our Safe findings below.

Effective

Good

Updated 15 August 2020

Caring

Good

Updated 15 August 2020

Responsive

Good

Updated 15 August 2020

Well-led

Requires improvement

Updated 15 August 2020

The service was not always well-led.

Details are in our Well-Led findings below.