Cranstoun Worcestershire

We looked for evidence that the service met people’s needs.

This is the first rating for this service. This key question has been rated Good.

This meant people’s needs were met through good organisation and delivery.

The design, layout, and furnishings of the service supported clients’ treatment, privacy and dignity. Staff supported clients with activities outside the service, such as work, education and family relationships. The service treated concerns and complaints seriously, investigated them and learned lessons from the result.