Updated 6 May 2022
We undertook a follow up focused inspection of Dovecot Dental Practice on 14 April 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We undertook a comprehensive inspection of Dovecot Dental Practice on 16 February 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Dovecot Dental Practice on our website www.cqc.org.uk.
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 16 February 2022.
Background
The provider has two dental practices and this report is about Dovecot Dental Practice.
Dovecot Dental Practice is in Liverpool and provides predominantly NHS dental care and treatment for adults and children.
There is level access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces are available near the practice.
The dental team includes two dentists and four dental nurses. Administrative support is provided remotely. The practice has two treatment rooms.
During the inspection we spoke with the principal dentist and the practice administrator who provides administrative support remotely. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open Monday to Thursday from 9am to12.45pm and from 2pm to 5.30pm. Friday from 9am to 12.45pm and from 2pm to 5pm.