• Dentist
  • Dentist

Archived: Edgbaston Orthodontic Centre

17 Portland Road, Birmingham, West Midlands, B16 9HN

Provided and run by:
Stratford Orthodontic Centre

Important: The provider of this service changed. See new profile

All Inspections

20 December 2013

During a routine inspection

The service provides support to adults and children who required specialist orthodontist dental care. We spoke with two people who used the service and the relatives of four people who used the service. They were generally pleased with the service and provided examples of good practice. A person who used the service told us, 'I recommended the service to a relative and now they come here.' We also looked at records and spoke to five members of staff.

People confirmed that the dentist always explained their treatment options to them and that they were involved in making decisions about their treatment. The relative of a person who used the service told us, 'We've always known what was involved.'

We observed two people receiving treatment during our visit and we looked at the care records of four people who used the service. We saw that people's needs were assessed and delivered in line with their care plan.

We found that there were good arrangements for making sure that people using the service were kept safe. The staff had received training in safeguarding practices and relevant contact numbers were available for staff to report concerns.

We found that there were good arrangements for infection control at the practice. These included the use of protective equipment and procedures for keeping the premises and the instruments clean.

The provider had arrangements for making sure that standards were monitored and improved, where necessary.