Hardwick Medical Clinic

We carried out an announced comprehensive inspection on 30 September 2021 as part of our inspection programme following the registration of a new service.

We are not giving the location an overall rating due to the insufficient evidence in effective, caring and responsive.

Our findings were:

Are services safe? - good

Are services effective? - insufficient evidence to rate

Are services caring? - insufficient evidence to rate

Are services responsive? - insufficient evidence to rate

Are services well-led? - good

Hardwick Medical Clinic provides a range of medical and cosmetic treatments including private consultations, minor surgical procedures under local anaesthetic and prescribing of licenced medicines for the management of weight loss. However, due to the pandemic the provider did not onboard any new patients onto the service in the past 12 months.

This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Hardwick Medical Clinic provides a range of non-surgical cosmetic interventions, for example Botox injections which are not within CQC scope of registration. Therefore, we did not inspect or report on these services.

The clinician is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

• The service had clear systems to keep people safe and safeguarded from abuse.
• There was an effective system to manage infection prevention and control.
• The provider ensured that facilities and equipment were safe and that equipment was maintained according to manufacturers’ instructions. There were systems for safely managing healthcare waste.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care