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Clement Court

Overall: Requires improvement read more about inspection ratings

High Lane, Chell, Stoke-on-trent, ST6 6JN (01782) 828480

Provided and run by:
Harbour Healthcare Ltd

Important: The provider of this service changed. See old profile
Important:

We served 3 warning notices on Harbour Healthcare Ltd on 20 March 2026 for failing to meet the regulations. This related to care and support not always being person-centred and did not always meet peoples' needs, the safe management of medicines, and the provider did not always have effective systems or processes to assess, monitor and improve the quality and safety of care to people at Clement Court.

Assessment report published 9 June 2025

On this page

Effective

Good

16 May 2025

We did not look at this key question during this assessment. The score below is based on the previous rating for this key question.

We have not awarded this service a score for Effective.

Find out about when we will not publish a key question score and what we look at when we assess Effective.

Assessing needs

Score: 3

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

Delivering evidence-based care and treatment

Score: 2

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

How staff, teams and services work together

Score: 3

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

Supporting people to live healthier lives

Score: 3

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

Monitoring and improving outcomes

Score: 3

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.