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Clement Court

Overall: Requires improvement read more about inspection ratings

High Lane, Chell, Stoke-on-trent, ST6 6JN (01782) 828480

Provided and run by:
Harbour Healthcare Ltd

Important: The provider of this service changed. See old profile
Important:

We served 3 warning notices on Harbour Healthcare Ltd on 20 March 2026 for failing to meet the regulations. This related to care and support not always being person-centred and did not always meet peoples' needs, the safe management of medicines, and the provider did not always have effective systems or processes to assess, monitor and improve the quality and safety of care to people at Clement Court.

Assessment report published 9 June 2025

On this page

Caring

Good

16 May 2025

We did not look at this key question during this assessment. The score below is based on the previous rating for this key question.

We have not awarded this service a score for Caring.

Find out about when we will not publish a key question score and what we look at when we assess Caring.

Kindness, compassion and dignity

Score: 3

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

Treating people as individuals

Score: 3

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

Independence, choice and control

Score: 3

We did not look at Independence, choice and control during this assessment. The score for this quality statement is based on the previous rating for Caring.

Responding to people’s immediate needs

Score: 3

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

Workforce wellbeing and enablement

Score: 3

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.