We carried out a review of the data available to us about South Bebside Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about South Bebside Care Home, you can give feedback on this service.
South Bebside Care Home, based in Blyth, is registered to provide residential care for up to 32 older people. At the time of our inspection 31 people were using the service.
People's experience of using this service and what we found
People were supported by staff who knew them well and took the time and energy to communicate positively with them.
Risks to people's health and safety were clearly assessed and regularly reviewed. Staff followed these plans to ensure people’s safety.
The provider had clear safeguarding policies and systems in place. Staff understood safeguarding principles and the potential signs of abuse. They worked well with external partners to keep people safe.
Lessons learned followed any serious incidents, at a local level and via regional management reviews of data regarding falls and incidents.
The environment was clean and safe, with some recent refurbishment. More refurbishment was planned as were improvements to the outdoor space.
Staff were recruited safely. They received ongoing support, such as training, supervision and competence checks.
Medicines were stored and administered safely by suitably trained staff. Clear systems and processes were in place to ensure good practice was followed and errors were minimised.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People’s nutritional needs were well understood and acted on. Staff used nationally recognised tools to monitor risks associated with malnutrition.
Staff demonstrated a strong rapport with people throughout the inspection. They worked hard to help people feel at home and included, despite the challenges of the pandemic.
Planned activities had been significantly reduced due to a recent outbreak. There were clear plans in place to reintroduce these communal activities, as well as outings planned via the provider’s minibus.
The registered manager was well respected by staff and external partners. Feedback from external specialists was positive.
Systems were in place for sharing information between staff teams and with external professionals where needed.
Clear systems were in place to maintain oversight of the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 18 May 2020 and this is the first inspection.
The last rating for the service, under the previous provider, was good published on 8 April 2019.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our reinspection programme. If we receive any concerning information we may inspect sooner.