We carried out a review of the data available to us about Sirius Homecare on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Sirius Homecare, you can give feedback on this service.
Sirius Homecare is a domiciliary care service providing care and support to people with a range of support needs living in their own homes. There were 51 people being supported by the service at the time of our inspection.
Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
People’s experience of using this service and what we found
People were happy with the care and support they received from the service. People and their relatives felt fully involved in their assessments of risks and needs. An electronic care planning system supported the service to identify people’s needs, support and risks. In some areas, more information was needed to manage risks to people. We have made a recommendation about this.
Medicines were managed safely. Staff recruitment was robust, and people told us staff were punctual. Staff understood the importance of infection prevention and control.
Staff had received training and support to enable them to carry out their role. People received support on time and their health was well managed. Staff received spot checks and supervision to help them support people effectively. The service was pro-active in recognising people's diverse needs and supported them accordingly.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible, and in their best interests; the policies and systems in the service supported this practice.
People told us staff across the service were caring, kind and respectful. People's individual preferences and routines were supported by staff who were person-centred. People's privacy and dignity were respected; staff put them at ease when providing support with personal care and bathing.
The registered manager's values and vision for the service were embedded by committed, well trained staff. The provider was developing the quality assurance and governance systems to embed lessons learnt and further develop the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 13 April 2020 and this is the first inspection.
Why we inspected
This was a planned inspection based on the date the service was registered with us.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.