Archived: Prescan

Updated 11 October 2022

Prescan offer healthcheck screening to self-pay clients. Patients are usually between the ages of 30 and 65 and testing usually involves MRI scans. No treatment is provided by the service itself. Instead it refers patients on to other services located nearby. The MRI service is located within the same building and CT scanning for detecting coronary calcium takes place nearby.

Prescan carry out a general practitioner (GP) consultation and assessment prior to any onward referral. The service has arrangements in place to analyse blood and urine samples. Stool sample kits are also available for patients to use at home. Laboratory testing then screens patients for a variety of conditions. All results are fed back to patients with advice for onward referral if required.

The regulated activity for this provider is diagnostic and screening procedures. There is an operational manager in post who is currently applying to become the CQC registered manager. The service is open two days a week from 8:00 AM to 7:00 PM and sees around 50 patients a month.

This was our first inspection of Prescan.

Updated 11 October 2022

This was the first time we rated this service. We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. Staff assessed risks to patients, acted on them and kept good care records.
• Staff provided good care. Managers made sure staff were competent. Staff worked well together for the benefit of patients, advised them on how to lead healthier lives, supported them to make decisions and had access to good information. Key services were available to suit patients' needs.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients and families.
• The service planned care to meet the needs of people, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it.
• Leaders ran services well using reliable information systems. Staff understood the service’s vision and values, and how to apply them in their work. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients to plan and manage services.

However:

• Key staff were not observing bare below the elbows infection control protocols. This was changed immediately following verbal feedback to the operational manager.
• The audit programme checking on quality and safety had paused. This had been reinstated following verbal feedback to the operational manager.

Updated 11 October 2022

See the summary above for details.