27 September 2013
During a routine inspection
People were asked for their consent before any treatment was provided. They were provided with information on the potential risks and complications to treatment so they were able to make an informed decision.
People had individual treatment plans. People completed medical history forms which were discussed with the dentist before providing any treatment. Post treatment advice was given to people to ensure their comfort and reduce the risk of infection.
People were treated in a clean and hygienic environment. Appropriate decontamination and infection control procedures were followed.
Staff had completed their required training. They were encouraged to attend additional courses and take on additional roles and responsibilities to enable career development.
There was a complaints process in place. All complaints had been dealt with appropriately.