The Care Quality Commission
  • Doctor
  • Independent doctor

MyHealthcare Clinic - Wimpole Street

Overall: Good read more about inspection ratings

18 Wimpole Street, Lower Ground Floor, London, W1G 8GD (020) 7099 5555

Provided and run by:
MyHealthcare Clinic Ltd

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about MyHealthcare Clinic - Wimpole Street on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about MyHealthcare Clinic - Wimpole Street, you can give feedback on this service.

12 September 2022 onsite, off site evidence review 20 September 2022

During a routine inspection

Please note this report and ratings reflects the MyHealthcare Clinic - Wimpole Street GP services only. The dental service report can be found on the CQC website.

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at MyHealthcare Clinic - Wimpole Street at Lower Ground Floor, 18 Wimpole Street, London, W1G 8GD to enable the Commission to provide a quality rating for the services provided. The service provides online and in-person General Practice (GP) consultations for adults and children including travel immunisations.

Our key findings were:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

The areas where the provider should make improvements are:

  • Review systems to ensure improved arrangements for safe medicines management are sustained; such as for emergency medicines risk assessment, and prescriptions security and monitoring.
  • Monitor and review improvedtranslation services arrangements for patients.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services