• Prison healthcare

HMP Durham

19b Old Elvet, Durham, DH1 3HU (0191) 332 3532

Provided and run by:
Spectrum Community Health C.I.C.

Important: The provider of this service changed. See old profile

All Inspections

During an assessment under our new approach

HMP Durham is a category B reception prison located in Durham that can hold up to 985 male prisoners.

We carried out an announced focused inspection of healthcare services provided by Spectrum Community Health C.I.C (Spectrum) on 18-19 June 2025.

This inspection was prompted in part by a notification of an incident following the hospitalisation of a patient. This incident is subject to further investigation by CQC as to whether any regulatory action should be taken. As a result, this inspection did not examine the circumstances of the incident.

However, the information shared with CQC about the incident indicated potential concerns about the management of a deteriorating patient. This inspection examined those risks.

We carried out this inspection to determine if the healthcare services provided by Spectrum were meeting the legal requirements and regulations under Section 60 of the Health and Social Care Act 2008 and that patients were receiving safe care and treatment.

Overall, we looked at 9 quality statements and found that not all regulations had been met.

We found patients received comprehensive health screening during their early days in custody delivered by a competent multidisciplinary staff team. Staff, including GPs, received appropriate training and supervision. Oversight and delivery of GP induction was good. Incident management was effective demonstrated through daily reviews, escalation and appropriate investigation.

The management of patients with complex care needs was effective; staff had developed processes to monitor and manage patient risk with opportunities for multidisciplinary review. Medicines’ management was good, delivered through a well-resourced and skilled team.

However, we found a new breach of good governance relating to the enhanced primary care unit (EPCU) and administration functions.

We do not currently rate services provided in prisons. We highlight good practice and issues that service providers need to improve and take regulatory action as necessary.

We have asked the provider for an action plan in response to the concerns found at this assessment.

27 & 28 September 2022

During an inspection looking at part of the service

We carried out an announced follow up inspection of healthcare services provided by Spectrum Community Health C.I.C. (Spectrum) at HMP Durham to follow up on requirement notices issued after our last inspection in November 2021.

At the last inspection, we found the quality of healthcare provided by Spectrum at this location required improvement. We issued Requirement Notices in relation to Regulation 12, Safe care and treatment and Regulation 17, Good governance.

The purpose of this inspection was to determine if the healthcare services provided by Spectrum were meeting the legal requirements of the requirement notices that we issued in March 2022, and to determine if the provider was meeting the legal requirements and regulations under Section 60 of the Health and Social Care Act 2008 and that prisoners were receiving safe care and treatment.

At this inspection we found the required improvements had been made and the provider was meeting the regulations.

We do not currently rate services provided in prisons. We highlight good practice and issues that service providers need to improve and take regulatory action as necessary.

At this inspection we found:

  • Staff identified any urgent clinical need during the reception screening process.
  • Overnight safety checks were carried out and recorded.
  • Patients with long-term conditions were identified and offered appropriate care.
  • The staffing of healthcare teams had improved and recruitment was ongoing. Waits for a GP appointment were much shorter.
  • Staff took appropriate action when patients did not attend to collect their medicines.
  • The service was responsive to patients’ needs and anything urgent was prioritised.
  • There was increased capacity within the healthcare leadership team.
  • Governance processes relating to record keeping and monitoring of waiting lists and triage of patient applications had improved.