We carried out a review of the data available to us about The Butterflies on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about The Butterflies, you can give feedback on this service.
The Butterflies is a supported living service providing personal care to people living in their own homes. The service supports young adults who have a learning disability and autistic people. At the time of our inspection the service was supporting two people.
Two younger adults lived in one residential property which was in keeping with other neighbouring properties; they had access to local amenities and transport.
People’s experience of using this service and what we found
People received personalised care that was tailored around their wants, needs, preferences and aspirations. Staff were familiar with people’s support needs and how to keep them safe.
Care reviews regularly took place. Records contained the most up to date and relevant information and people received care and support by a dedicated team of staff who demonstrated kindness, compassion and respect.
Safeguarding and whistleblowing systems and processes were in place; staff received the appropriate safeguarding training and knew when and how to report any concerns. One relative told us, “It’s absolutely superb, I’ve got reassurances that [person] is in the best place". People receiving support told us they felt safe and that staff supported them as much as possible.
People were supported to remain as independent as possible; staff supported people to manage their own medication in a safe and effective manner.
Staffing levels were closely monitored, safe recruitment procedures were in place and staff felt thoroughly supported. Training for staff was up to date and they were encouraged to enhance and develop their skills and knowledge through additional training.
Safe and effective infection prevention and control procedures (IPC) were in place. Staff wore the appropriate PPE as a measure of reducing the risk of COVID-19 transmission and all staff were engaged in COVID-19 testing.
People were supported to have maximum choice and control of their own lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems supported this practice.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. ‘Right Support, right care, right culture’ is the statutory guidance which supports The Care Quality Commission (CQC) to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The Butterflies demonstrated how they were meeting the principles of ‘Right support, right care, right culture’. The model of care and setting helped to maximise people’s choice, control and Independence. Person-centred care helped promote people’s dignity, privacy and human rights and the ethos, values, attitudes and behaviours of leaders and care staff ensured that people using the service were independent, confident and lived enriched lives.
Overall governance and quality assurance measures had been successfully embedded. The quality and safety of care was routinely monitored, assessed and improved upon when needed.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 13 April 2020 and this was their first inspection
Why we inspected
This was a planned inspection following their registration with CQC.
Follow up
We will continue to monitor information we receive about the service until we return to our inspection programme. If we receive any concerning information we may inspect sooner.