Updated 15 November 2021
High Street Medical Practice is the registered provider and provides primary care services to its registered list of 4376 patients at the time of the inspection. The practice delivers commissioned services under the Alternative Primary Medical Services (APMS) contract and is a member of NHS Wigan Borough Clinical Commissioning Group (CCG).
The APMS contract is the contract between general practices and NHS England for delivering primary care services to local communities. The practice is registered with the Care Quality Commission (CQC) to provide the regulated activities of diagnostic and screening procedures, surgical procedures, maternity and midwifery services, and treatment of disease, disorder and injury.
Regulated activities are delivered to the patient population from the following address:
Golborne Health Centre
Kidglove Road
Golborne
WA3 3GS
The practice has a website that contains information about what they do to support their patient population and the in house and online services offered:
https://highstreetmedicalcentre.co.uk/
There are two GPs working at the practice to cover all clinical sessions (female and male GPs) and two advanced nurse practitioners, a practice nurse and healthcare assistant. There is a practice manager, assistant practice manager and supporting administration staff including a business apprentice. The practice is also supported by two pharmacists from the Primary Care Network.
The average life expectancy and age profile of the practice population is broadly in line with the CCG and national averages. Information taken from Public Health England placed the area in which the practice is located in the fifth less deprived decile (from a possible range of between 1 and 10). In general, people living in more deprived areas tend to have greater need for health services. According to the latest available data, the ethnic make-up of the practice area is 97% White, and 3% Other.
Patients requiring a GP outside of normal working hours are advised to contact the surgery and they will be directed to the local out of hours service which is provided through NHS 111. Additionally, patients can access GP services in the evening and on Saturdays and Sundays through the Wigan GP access alliance at locations across Wigan Borough
Due to the enhanced infection prevention and control measures put in place since the pandemic and in line with the national guidance, most GP appointments were telephone or online consultations. If the GP needs to see a patient face-to-face then the patient is offered an appointment at the practice.