Updated 6 May 2025
Date of Assessment: 10 July 2025 to 15 July 2025. Kingswood Court is a care home which provides care to older people and to people living with dementia. The assessment included 2 site visits to the service by 2 inspectors and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service. At the time of the assessment 57 people were living at the home.
At our last inspection on 12 April 2023, the service was rated requires improvement overall and in the key questions safe and well led, with 1 breach of the legal regulations in relation to good governance. This assessment was carried out to follow up on the breach of regulation, to check improvements had been made. At this assessment, we assessed 15 quality statements in the key questions safe and well led. We found improvements had been made and the home was now rated good.
Governance systems at the home had improved with audits identifying any shortfalls. Regular audits were being undertaken at both service and provider levels. The audits helped to identify any gaps in people's care records. We did not identify any shortfalls in relation food, fluid, and repositioning charts. The provider had moved over to an electronic care planning system. This alerted staff when tasks had not been completed and was kept under review by the registered manager, deputy, and nurses.
Since the last inspection of the home a new registered manager was in post who worked closely with the deputy manager. The regional directorcontinued to visit the home and undertook regular audits.
Systems and processes were in place to assess risks to people and ensure they were safeguarded from avoidable harm. People’s care records contained risk assessments of the individual risks identified for people. This included risks in relations to skin care, falls and choking. We found the environment to be in a good state of repair with the redecoration of many areas of the home, since the last inspection. Good infection, prevention, and control practices were maintained and checks of the environment and equipment were undertaken. Safeguarding referrals had been made by the home appropriately and investigated. The staff had a good understanding of the safeguarding procedures they should follow.
Staffing levels at the home were closely monitored, with the staff team of nurses, care assistants and housekeeping, designated to each floor. The registered manager used a dependency tool as a guide to determine the staffing levels needed to meet the needs of people. Recruitment practices at the home continued to be safe. The staff had the appropriate training to help them undertake their role.