- Dentist
Oaklands Dental Care
Assessment report published 19 November 2025
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 14 October 2025.
We found the practice had met regulations.
Infection control procedures in place were effective.
Staff had the skills, knowledge and experience to carry out their roles.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Recruitment procedures reflected current legislation. However, these were not always followed.
The practice mostly had effective systems to identify and manage risks, which included infection prevention and control. However, they should improve the systems to identify and manage risks related to the medical emergency kit, substances hazardous to health and fire safety.
Oaklands Dental Care is in Tarporley, Cheshire and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 4 treatment rooms. At the time of our inspection, there was a total of 11 staff, of which there were 4 dentists, 1 dental therapist and 6 qualified dental nurses (2 of which were also the practice manager and business manager). We gathered feedback from staff and spoke to a range of staff during our inspection, including 3 dentists, 1 dental therapist, 4 dental nurses, the practice manager and the business manager.
The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.
People's experience of this service
On the day of our visit, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 11 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included:
“Good work – well done all.”
“Very professional and welcoming service from my dentist and the practice.”
“Very kind dentist.”
“Great dentist – [my dentist] answered all my questions and made me feel at ease.”
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. “Able to be flexible with appointments” and “Always satisfied with all the treatment and prompt attention.”
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. “Always explain treatments” and “[my dentist] was very thorough and considerate throughout my appointment.”
Patients said when they were prescribed medicines, sufficient information was given.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.