Updated 1 August 2025
Ruth Lodge is a residential care home providing personal care for up to 2 people. Residential care is provided to people who have complex learning disabilities and care needs including autism. We completed this focused assessment between the 30 September 2025 and 2 October 2025.
We covered all of the quality statements in the Safe, Responsive and Well Led key questions. The provider was previously in breach of 6 of the legal regulations in relation to safe care and treatment including the management of medicines and infection control, people being safeguarded from abuse, insufficient staff, staff not being deployed effectively, and not being trained and supervised appropriately, poor recruitment practices, people not being treated with dignity and respect and the lack of robust governance. Whilst there were some improvements with the environment at this assessment, the provider remained in breach of these regulations. We also identified 3 further breaches in relation to people not receiving person-centred care, the lack of adherence to the principles of the Mental Capacity Act 2005 (MCA) and the provider not display their CQC rating as required by law. Since the last assessment the provider had recruited a new manager who had responsibility for all of the providers services.
As part of our assessment methodology for people with a learning disability and autistic people, we assess if services are meeting the Right Support, Right Care, Right Culture (RSRCRC) statutory guidance. This includes: Right support: Model of care and setting maximises people's choice, control and independence. Right care: Care is person-centred and promotes people's dignity, privacy and human rights. Right culture: Ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive and empowered lives. We found the provider was not meeting this guidance. The provider failed to ensure people were at the centre of their care and were not given opportunities to live a full and enriched life.
In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded. This service remains in special measures. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we user our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care they provide.