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Archived: Crowthorne Care

Overall: Requires improvement read more about inspection ratings

277 Boston Road, London, W7 2AT

Provided and run by:
Independent Supported Living and Disabilities Ltd

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Background to this inspection

Updated 21 November 2015

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection took place on 30 October 2015 and was unannounced.

The inspection team consisted of two inspectors.

The inspection was carried out to check whether the provider had made the necessary improvements to the way in which medicines were managed at the service. Before the inspection visit we looked at the action plan the provider had sent us, which told us what action they had taken to improve medicines management. During the inspection we spoke with the person in charge at the time, who was a manager from another of the provider's services. We looked at the medicines, the way they were stored and records relating to medicines, including the administration records for four people who lived at the home.

Overall inspection

Requires improvement

Updated 21 November 2015

The inspection took place on 30 October 2015 and was unannounced.

The last inspection of the service took place on 8 September 2015, where we identified three breaches of Regulation, relating to the management of the service and management of medicines. We issued a warning notice telling the provider that they needed to make improvements to medicines management by 25 September 2015. This inspection was to check the provider had made the necessary improvements to medicines management. The other breaches of Regulation were not inspected on this occasion.

Crowthorne Care is a supported living service (in a shared house) for up to five adults who have a learning disability. The service is managed by Independent Supported Living and Disabilities Ltd, who are part of a larger organisation; Estocare Group. The service is registered to provide personal care. At the time of our inspection five adults lived at the service.

There was no registered manager in post at the time of the inspection. The provider told us they had recruited a person to undertake this role and they were due to start work at the service in mid November 2015. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.

This inspection looked at how medicines at the home were being managed. Four of the five people living at the home received support to take regular medicines. We found that the medicines were stored, recorded and administered safely. The staff had received appropriate training and support to make sure they administered medicines appropriately. Medicine administration records were accurate and up to date. The staff undertook daily audits of all medicines and the manager undertook additional weekly audits. These were recorded.