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Orchard House Dental Practice Also known as OH Dental Ltd

The provider of this service changed - see old profile

Reports


Inspection carried out on 24 July 2014

During a routine inspection

We spoke with two patients who told us that they were happy with the service provided. One patient said �This is an excellent practice, they are like a breath of fresh air. My sister in law comes here and she is petrified of dentists but she loves it here�. Another patient said �The staff are so caring, we have a laugh. I know this sounds funny, but I really look forward to coming here�.

Patients said their treatment plans were always explained and discussed with them. Patients said that the practice was always clean, and all the staff were friendly and welcoming.

We found that patients who used the practice understood the care and treatment choices available to them. We found that the provider had an effective system to regularly assess and monitor the quality of service that patients� received.

We found that patients were protected from the risk of infection because appropriate guidance had been followed.