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Inspection report

Date of Inspection: 13 September 2013
Date of Publication: 5 October 2013
Inspection Report published 05 October 2013 PDF | 71.73 KB

Overview

Inspection carried out on 13 September 2013

During a routine inspection

We interacted with people who used the service and spoke with people’s relatives. We were told that 6 Peel Way provided a good service and that people were happy living there. One relative told us “my son is very happy there as always. Things are very good”. We were also told “they provide very good care”.

We observed the staff treating people with kindness and patience in their interactions. We found that people were being treated according to their individually assessed need. We also found that the premises had been well maintained. Staff received supervision and professional development and records were kept securely and were up to date.