Updated 10 October 2022
We undertook a follow up focused inspection of Park Dental Studio on 22 September 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a CQC inspection manager and a specialist dental adviser.
We undertook a focused inspection of Park Dental Studio on 29 June 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe, effective or well-led care and was in breach of regulations 12, 15 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Park Dental Studio on our website www.cqc.org.uk.
As part of this inspection we asked:
• Is it safe?
• Is it effective?
• Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 29 June 2022.
Are services effective?
We found this practice was providing effective care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 29 June 2022.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 29 June 2022.
Background
Park Dental Studio is in Skegness, Lincolnshire and provides NHS and private dental care and treatment for adults and children.
There is level access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces, including dedicated parking for people with disabilities, are available near the practice. The practice has made some reasonable adjustments to support patients with additional needs.
The dental team includes 7 dentists, 5 trainee dental nurses (one of who also has reception duties), 1 dental hygienist, 2 receptionists, a business manager and a practice manager. The practice has 4 treatment rooms.
During the inspection we spoke with 1 dentist, 1 trainee dental nurse, the business manager and the practice manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday from 8am to 6.30pm.
Tuesday from 8am to 8pm.
Wednesday from 8am to 6.30pm.
Thursday from 8am to 6.30pm.
Friday from 8am to 8pm.
Saturday from 9am to 12:30pm.
Sunday from 9am to 1pm (every other week).
There were areas where the provider could make improvements. They should:
- Take action to ensure the clinicians take into account the guidance provided by the College of General Dentistry when completing dental care records and prescribing antibiotic medicines.
- Take action to ensure ongoing fire safety management is effective.
- Improve the practice’s infection control procedures and protocols taking into account the guidelines issued by the Department of Health in the Health Technical Memorandum 01-05: Decontamination in primary care dental practices. In particular, the use and testing of the ultrasonic bath.
- Take action to ensure that all clinical staff have adequate immunity for vaccine preventable infectious diseases.