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Waverley Grange Care Home Outstanding

Inspection Summary


Overall summary & rating

Outstanding

Updated 30 March 2021

Waverley Grange Care Home provides residential, nursing and respite care for older people who are physically frail. It is registered to accommodate up to 52 people. The accommodation is arranged in four units across the two floors of the home. At the time of our inspection there were 45 people living at the home.

We found the following examples of good practice.

Comprehensive policies and procedures had been developed to manage the risks associated with COVID-19. The provider ensured these were continually updated and communicated to staff as guidance changed. Regular infection control audits were completed to ensure appropriate standards were maintained. Staff told us they had felt well supported by the management team throughout the COVID-19 pandemic.

Regular testing was completed for staff, people living at Waverley Grange and their visitors. A testing centre had been established in an area separated from the home. Adequate stocks of personal protective equipment (PPE) were available. PPE stations had been established near people’s rooms to ensure staff had easy access to equipment when supporting people. Staff told us they had received regular training on how to use PPE safely.

People were supported to maintain contact with their loved ones through the use of technology and face to face visits where possible. Guidance was shared with visitors regarding how visits were arranged and managed. In addition to people being supported to receive a designated visitor in their room, a sealed visiting pod was also available for additional visitors.

A high level of cleanliness was maintained and housekeeping staff kept records to demonstrate frequent cleaning of high touch areas. Furniture had been arranged to encourage people to maintain social distancing.

Inspection areas

Safe

Good

Updated 30 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 30 March 2021

Caring

Outstanding

Updated 30 March 2021

Responsive

Outstanding

Updated 30 March 2021

Well-led

Outstanding

Updated 30 March 2021