• Care Home
  • Care home

Benton House

Overall: Good read more about inspection ratings

Gattison Lane, New Rossington, Doncaster, South Yorkshire, DN11 0NQ (01302) 863188

Provided and run by:
Benton Care Limited

Important: The provider of this service changed. See old profile

Latest inspection summary

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Background to this inspection

Updated 5 March 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC's response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice is safe and that services are compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 24 February 2022 and was announced. We gave the service 24 hours' notice of the inspection.

Overall inspection

Good

Updated 5 March 2022

The inspection took place on 14 March 2017. The inspection was unannounced.

Benton House is a 'care home'. People in care homes receive accommodation and nursing and personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Benton House provides accommodation and support for up to 34 older people. There were 26 people living at the service at the time of our inspection. People had varying care needs. Some people were living with dementia, some people had diabetes, some people required support with their mobility around the home and others were able to walk independently.

The service was in a detached building in a residential area. A private garden was available for people to sit out in when the weather was fine. Bedrooms were on the ground and first floors. A passenger lift was available between floors so people could access any part of the building if they wished.

At the last inspection in December 2015 the service was rated Good. At this inspection, we found the service remained Good.

There was a registered manager who had been in post approximately four months. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

There were arrangements in place to keep people safe and to help safeguard people from the risk of abuse. Staff understood their responsibilities for safeguarding people from harm and followed the registered provider's policy and procedure. Systems were in place to identify potential risks associated with people, the environment and equipment. Medicines were stored appropriately and kept at a suitable temperature, including controlled drugs needing additional security. Medicine records (MARs) were well kept and legible. Recruitment procedures were thorough and ensured there was sufficient evidence of the applicant's suitability before staff were confirmed in post. There was sufficient staff available to meet people's needs safely.

People's needs and choices continued to be assessed when they started using the service. People received care that was personalised to their needs. People were encouraged to raise concerns or complaints and were asked for feedback about the service they received.

People were supported to make their own choices and decisions whenever possible. The registered manager and staff continued to have a good understanding of the basic principles of the Mental Capacity Act 2005 (MCA) and promoted people's rights.

People were involved in their care. Care plans were personalised and reflected people’s current needs and preferences. They contained the information staff needed to provide people with the care and support they wanted and required. There continued to be clear evidence of the caring approach of staff. People and their relatives were positive about the staff who supported them, describing them as caring and saying they were confident in the care they received. Staff knew people well and were able to respond to their needs on an individual basis whilst treating people with respect and upholding people’s dignity.

The service had an open and positive culture that encouraged involvement of people, their families, staff and other professional organisations. Leadership was visible and promoted teamwork. Staff spoke positively about the service and had a clear understanding of their roles and responsibilities. Audits and quality assurance processes were in place to identify areas of service improvement. The service understood their legal responsibilities for reporting and sharing information with other services.

Further information is in the detailed findings below.