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Inspection Summary


Overall summary & rating

Good

Updated 17 March 2021

Benton House provides accommodation and support for up to 34 older people, including people living with dementia. There were 32 people living at the service at the time of the inspection. People had varying care needs.

Effective systems were in place to ensure visitors to the service followed government guidelines for wearing Personal Protective Equipment (PPE). Facilities were available for visitors to sanitise their hands and put on PPE. Screening questions and a temperature check were standard requirements for all visitors.

People were supported to maintain contact with their relatives in different ways including video calls and window visits. The service had installed a visiting pod which allowed relatives to visit behind a fully screened, under cover area. The entrance to this was separate to the home.

Staff supervised all essential visitors to ensure social distancing and infection control guidelines were followed.

All staff were trained in safe infection, prevention and control (IPC) practices. We observed staff wearing appropriate PPE and sufficient supplies were available.

A regular programme of testing for COVID-19 was in place for staff and people who lived in the service. There had been a good uptake of residents receiving the COVID-19 vaccine.

The environment was clean and hygienic. Enhanced cleaning took place daily.

Staff knew how to respond to an outbreak of infection to ensure the safety of people and staff. A business contingency plan was in place and had been followed. The management team were working closely with the local authority and clinical commissioning group.

Inspection areas

Safe

Good

Updated 17 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 17 March 2021

Caring

Good

Updated 17 March 2021

Responsive

Good

Updated 17 March 2021

Well-led

Good

Updated 17 March 2021