The Care Quality Commission
  • Doctor
  • GP practice

MHP - Forest Road Group Practice

Overall: Good read more about inspection ratings

1st Floor, Forest Primary Care Centre, 308a Hertford Road, London, N9 7HD (020) 8344 4550

Provided and run by:
Medicus Health Partners

Important: The provider of this service changed. See old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about MHP - Forest Road Group Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about MHP - Forest Road Group Practice, you can give feedback on this service.

13-15 July 2022

During a routine inspection

We carried out an announced comprehensive inspection at MHP - Forest Road Group Practice between 13-15 July 2022. Overall, the practice is rated as good.

Safe - Good

Effective - Good

Caring - Good

Responsive - Good

Well-led - Good

Why we carried out this inspection

We carried out this inspection as this was a newly registered provider who had not been inspected since its registration.

How we carried out the inspection

This inspection was carried out in a way which enabled us to spend a minimum amount of time on site.

This included:

  • Conducting staff interviews using video conferencing on the first day of the inspection.
  • Visiting and inspecting seven out of their twelve site branches over the next two days.
  • Completing clinical searches on the practice’s patient records system (this was with consent from the provider and in line with all data protection and information governance requirements).
  • Reviewing patient records to identify issues and clarify actions taken by the provider.
  • Requesting evidence from the provider.

Our findings

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

We saw the following outstanding practice:

During the height of the COVID-19 pandemic, the practice evidenced they carried out a COVID-19 response initiative. This service started on 16 December 2020, and included setting up a vaccination centre and a vaccination bus which travelled all over the Enfield area. By May 2021 the practice had successfully vaccinated over 100,000 people.

Whilst we found no breaches of regulations, the provider should:

  • Continue with efforts to improve the uptake of childhood immunisations and cervical screening so as to meet the national targets.
  • Continue with efforts to improve patient access across all 12 sites.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services