We carried out a review of the data available to us about Somerset Villas. Goldie Leigh Hospital Site on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Somerset Villas. Goldie Leigh Hospital Site, you can give feedback on this service.
Somerset Villas is an extra care housing providing personal care to people suffering from mental health problems. People using the service lived in a single ‘house in multi-occupation’ shared by 14 people.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our visit, the service supported eight people with personal care needs.
People’s experience of using this service and what we found
Risks to people were managed effectively to reduce harm to them. Lessons were learned from incidents and accidents. Staff had received training in safeguarding adults and knew the actions to take to protect people from abuse. There were enough staff available to deliver safe support to people. People medicines were safely managed. Staff followed infection prevention and control procedures to reduce risks of infection.
People’s needs were thoroughly assessed following best practice guidance. People were supported to meet their nutritional and hydration needs. People had access health and social care services to maintain good health and to meet their mental health needs. Staff liaised with other services to ensure people’s care and support were effectively planned and delivered.
Staff were supported to be effective in their roles. Staff were inducted into their roles; and received regular training, supervisions and annual appraisals.
Staff and the registered manager understood their roles and responsibilities under the Mental Capacity Act (MCA) 2005. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service support this practice. People consented to their care before they were delivered.
People told us staff treated them with dignity and respect. People were involved and supported to express their views about their care and support. People were supported to promote and maintain their independence.
Staff communicated with people in the way they understood, and people were given with information in formats they understood. People’s equality and diversity needs were respected. People received support to meet their individual needs. People’s care plans were reviewed and updated regularly to reflect their current needs.
There was a complaints procedure available. People knew how to complain if they were unhappy with the service.
People and staff were involved in planning and developing the service. The quality of the service was regularly assessed. The provider worked in partnership with other organisations to develop the service. The registered manager met their statutory responsibilities to the CQC.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection: This service was registered with us on 10 October 2018 and this is the first inspection.
Why we inspected
This was a planned inspection based in line with our inspection programme for newly registered services.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.