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Inspection Summary


Overall summary & rating

Updated 9 March 2021

Denmead Grange is a care home for people who require nursing or personal care and can accommodate 60 people. Denmead is a newly registered care home and at the time of this inspection 20 people were living at the home.

We found the following examples of good practice.

Staff donned, doffed and disposed of personal protective equipment (PPE) safely and in line with the relevant guidance. Throughout our inspection staff were wearing the required levels of PPE and maintaining social distancing as much as possible.

Visiting was suspended at the time of this inspection due to an outbreak of Covid 19 but a designated room with appropriate infection prevention and control measures had been set up enabling safe visiting. Relatives were also supported to safely visit their loved ones in exceptional circumstances, such as when people were receiving end of life care.

Processes in place for any visitors were clear, and included a temperature check, hand sanitizing station, and appropriate PPE for use.

Regular testing was completed for staff and people living at the home. This meant prompt action could be taken should anyone test positive for COVID-19.

Processes were in place to ensure when the home resumed admissions, they were admitted safely and self-isolated for 14 days, in accordance with national guidance.

Staff had training and support to understand the fundamentals of infection control and Covid 19. There was a contingency plan for the service during an outbreak.

The home was clean and hygienic. Robust cleaning measure were put into place. For example, they had measures in place to make sure high touch areas maintain a high level of cleanliness.

The provider had developed policies, procedures and guidance for the home which had been implemented. Quality assurance audits were being completed during the COVID-19 pandemic to reflect best practice. Staff knew how to immediately instigate full infection control measures to care for a person with symptoms to avoid the virus spreading to other people and staff members. A root cause analysis was been carried out at the home to look into the outbreak of Covid in the home.

Inspection areas

Safe

Updated 9 March 2021

Inspected but not rated

Effective

Updated 9 March 2021

Caring

Updated 9 March 2021

Responsive

Updated 9 March 2021

Well-led

Updated 9 March 2021